The ZLINE Crystal Bay Thermostatic Shower System offers a luxurious, spa-like shower experience by combining refined European craftsmanship with advanced thermostatic technology. Made with high-quality solid brass components sourced from France and Switzerland, it provides durable construction and long-lasting reliability. The system maintains a consistent, preset water temperature, ensuring maximum comfort and safety by preventing sudden fluctuations during your shower.

Featuring a large 16-inch rain shower head with multiple spray settings and a versatile hand shower with a 59-inch hose, this 2-point system allows easy switching or simultaneous use of both sprays for ultimate ergonomic control. Finished with environmentally friendly PVD technology to resist scratching, tarnishing, and corrosion, the Crystal Bay shower system also includes easy-to-use controls, an integrated diverter, and is fully ADA compliant. Available in finishes such as Chrome, Matte Black, and Brushed Nickel, it is now offered at LuxHome Appliances with expert customer support and a limited lifetime warranty.

*Thermostatic Valve: Maintains a consistent water temperature with a pre-set safety stop and override capability

*Material: Durable, solid brass construction for longevity and reliability

*Shower Head: 16" brass rain shower head with three spray patterns, delivering 2 gallons per minute

*Hand Shower: Single-function with 59" hose, 2 gallons per minute flow rate

*Controls: Two knob handles for precise water and temperature control; integrated brass diverter for easy switching

*Water Efficiency: Aerated water flow for conservation without sacrificing performance

*Certification: cUPC certified, lead-free, ADA compliant

*Finish: Environmentally friendly PVD coatings (Chrome, Matte Black, Brushed Nickel, etc.) provide corrosion and scratch resistance

*Installation: Wall-mounted with included rough-in valve, diverter, shower arm, and mounting hardware

*Additional Features: Easy ergonomic controls, simultaneous use of shower head and hand shower, luxury spa-like experience

Zline Warranty and Shipping Policy

ZLINE Kitchen and Bath Warranty
ZLINE Kitchen and Bath is dedicated to delivering premium-quality appliances and fixtures, backed by strong warranty coverage that ensures reliability and customer peace of mind.
General Warranty Coverage
ZLINE provides a limited warranty that covers all parts and labor (where applicable) for necessary repairs if any component of the product, or the product itself, is found to be defective in materials or workmanship under normal residential use.
Specific Product Warranty Highlights
Refrigeration Appliances
Counter-Depth Models: 1-year parts and service; 5-year parts-only coverage for sealed system components (compressor, evaporator coil, condenser coil, filter drier)
Standard-Depth Models: 1-year parts and service; 5-year parts-only coverage
Built-In Models: 2-year parts and service; 5-year parts-only coverage
Wine & Beverage Coolers: 2-year parts and service; 5-year parts-only coverage
Refrigerator Drawers: 2-year parts and labor; 5-year parts-only coverage
Ice Makers: 2-year parts and labor; 5-year parts-only coverage
Range Hoods
Lifetime motor warranty
Ranges (Italian Burners and Burner Caps)
Lifetime limited warranty on burners and burner caps
Spark tip warranty includes parts and labor if defects result from materials or workmanship
Sinks, Faucets, and Shower Systems
Limited lifetime warranty
Cookware and Knives
Limited lifetime warranty
Terms and Conditions
Warranty applies to original purchasers using the product in a single-family residential dwelling
The warranty is non-transferable and begins on the original date of delivery
All service must be performed by certified and approved ZLINE service providers
Products must be accessible and unobstructed for service work
Warranty does not cover commercial use, improper installation, misuse, unauthorized modifications, accidents, or natural disasters
ZLINE’s liability is limited to the original purchase price of the product
For additional protection, extended warranties may be available at the time of purchase, providing longer-term peace of mind on parts and labor beyond standard coverage.

Order Confirmation:

Once you place your order, you will receive an order confirmation email. This confirms that we’ve received your order and pre-authorized your payment. As soon as your order is verified, we begin processing it for fulfillment. Most ZLINE orders are processed and ready to ship within 3–5 business days, though this may vary based on product availability.

Order Shipment:

You will receive a shipping confirmation with tracking information within 72 hours of your order leaving the warehouse. If you do not receive tracking details within six business days, please reach out to us at support@luxhomeappliances.com.

Delivery Timeframes:

• Parcel Delivery: Typically arrives within 7 to 10 business days
• Freight (LTL) Delivery: Typically arrives within 7 to 12 business days
• White Glove Delivery (if selected): Typically arrives within 10 to 14 business days

Please note these are estimated timeframes and are subject to change due to product availability, delivery location, or carrier conditions.

Curbside Delivery:

ZLINE’s standard delivery method is curbside drop-off, where the item is delivered to the end of your driveway. This service is free of charge for most orders. It does not include placement inside your home, unpacking, assembly, or debris removal. Ensure that someone is available to receive and move the product into your home.

Shipping Limitations:

ZLINE only ships to locations within the contiguous United States. Orders cannot be shipped to Alaska, Hawaii, Puerto Rico, or international destinations.